1. Who we are
45sport is the trading name used on 45sports-org.com. Customer messages are handled through the official WhatsApp number published on the homepage. We process account, payment and support data to run IDs, extras and payouts.
2. Data we collect
Depending on how you use the service, we may hold:
- Identity and contact details you provide (name, phone number, WhatsApp ID, optional email or city).
- Account data such as username, ID number, balance history and bonus-credit notes.
- Payment references you share so deposits and withdrawals can be matched (UPI handles, bank last digits, transaction IDs). We do not ask for full card PAN, CVV or internet-banking passwords.
- Support chat content, including screenshots you send voluntarily.
- Technical logs from the website (IP address, browser type, pages viewed, approximate location derived from IP).
3. How we use data
We use this information to:
- Create and recover player IDs and verify ownership of an account.
- Match deposits, apply advertised extras and process payouts.
- Answer support queries and keep a record of disputes.
- Detect fraud, multi-accounting and abuse of promotions.
- Improve site content and keep legal pages accurate.
We do not sell personal data to unrelated marketers. We may send service messages about your ID, funds or extras via WhatsApp.
4. Who we share data with
Information may be shared with:
- Payment intermediaries you already use to send or receive money.
- Hosting, analytics and security vendors that keep the website online.
- Agents or operators who manage IDs, only as needed to serve you.
- Authorities where we reasonably believe disclosure is required by law or to protect users from fraud.
5. How long we keep data
Account and transaction records are kept for as long as the ID is active and for a reasonable period afterwards (typically up to 24 months, or longer if a dispute, chargeback or legal hold applies). Chat logs may be stored to evidence bonus credits and payouts.
6. Your choices
Subject to verification of your identity, you may ask us to:
- Confirm what data we hold about your ID.
- Correct obvious errors in contact or payment details.
- Close an unused ID. Balance handling on closure follows the Terms & Conditions.
You can also stop promotional WhatsApp messages by asking support to mark the number as “service only”. Transactional messages about funds may still be sent while the ID is open.
7. Security
Access to back-office tools is limited to support staff. You must keep your password, OTPs and WhatsApp chats private. 45sport will never ask you to share a one-time password to “verify a bonus”. If someone claiming to be staff does so, stop and use only the number listed on 45sports-org.com.
No online service is perfectly secure. You use the site and chat channels at your own risk, especially on shared phones.
8. Cookies and similar tools
The public pages may use essential cookies or local storage so the layout, language and login widgets work. If analytics scripts are added later, they will only measure traffic, not sell your name. You can block non-essential cookies in your browser; the site may still load.
9. How to reach us
Privacy requests: message the official WhatsApp desk from the homepage, starting with your ID number and the words “privacy request”. We aim to reply within a reasonable time after we confirm you control the account.
Related documents: Terms & Conditions and Responsible Gaming.